Monday February 16, 2004

Dear Dan and Carmen,

On behalf of the staff at Discount Car and Truck Rentals Ltd., I would like to thank you for the excellent service Calitas has provided. We began offering the reflexology package to our staff as gratitude for their hard work. With Calitas’ professionalism, knowledge and “personal touch” approach our expectations were surpassed ten-fold! Many of our staff, including myself, had never tried reflexology and did not know of its many benefits. Thanks to Calitas, we have been introduced to this wonderful therapy and all become lifelong advocates.

We are extremely grateful for the first-rate service that Calitas brings every time. We all eagerly wait in anticipation for your company’s return. Discount Car and Truck Rentals Ltd. would be proud and pleased to recommend your services to another company or individual.

Sincerely,

Lisa Trinh
Human Resources
Discount Car and Truck Rentals Ltd.

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